![]() Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow 30 minutes if parking a car. The typical transfer time is approximately 5 minutes and the bus service operates 24 hours a day. Express Green Car Park: Buses are scheduled to depart approximately every 20 minutes from the Express Green Car Park, and drop passengers to the Terminal 1 and 2 buildings. ![]() ![]() Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our The typical transfer time is approximately 15 minutes and the bus service operates 24 hours a day, 7 days a week. Holiday Blue Car Park: Buses are scheduled to depart approximately every 15 minutes from the Holiday Blue Car Park, and drop passengers to the Terminal 1 and 2 buildings.Recommendation is to allow 30 minutes if parking a car. The typical transfer time is approximately 5 minutes and the bus service operates 24 hours a day, 7 days a week. Express Red Car Park: Buses are scheduled to depart approximately every 10 minutes from the Express Red Car Park, and drop passengers to the Terminal 1 and 2 buildings.If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. *** you have my email and phone numbers, I expect you to reach out to me immediately to resolve the full refund, I will proceed in 1 day to file a complain with the BBB.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I want a full refund from *** to DUB and DUB to *******. I plan to file compliment with the ***************, if this is not handled in the next day. I appalled at the poor levels of customer care/support. What was my beloved airline, is now become a dismal failure in the staff members hired for the call centres. I used to love to fly Aer Lingus, I never had problems with crew staff. You sporadically reply - your agents are ruthless and unkind staff. ***, return my emails, please, I provided my number to reach me. There's no supervisors to speak to, agents disconnect calls. when you call an agent they lie and each agent has a different story, nobody is on the same page. Interesting, the website allows some free changes. I have wasted over ***** British Pound Sterling and they always threaten me on the phone to pay more money to make a change. She does not return emails in a timely fashion, at all. Including poor communication from ********, Customer Relations Executive via email. Long wait times, no resolutions, no empathy, poor training. Apparently, they do not have supervisors.And, when I ask to speak to a supervisor, the agents disconnect the calls. ![]() The call centre is a joke, agents are rude, argumentative, provide misinformation, etc. I've been on the phone with them in August & recently in September. I don't recommend this Air Lingus anymore. ![]()
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